Your company failed to reach estimated profits because of your failure to respond to customers needs. About a year ago I e-mailed you about your rewards program and how you should not charge a yearly fee to belong to it and my e-mail was completely ignored. I had been a customer of your company for many years and you lost me. I have not purchased anything from Best Buy ever since.
You get nothing. You lose. Good day sir.
http://news.yahoo.com/s/nm/20050913/bs_nm/retail_bestbuy_earns1_dc
2 comments:
just say NewEgg!
Update -
I got a response from Best Buy. They said that they would file my e-mail with the "Negative Responses to Rewards Program".
HHRUMPH!
I told them that they could file it in the trash or forward it to the president for all I care.
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